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Terms & Conditions
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These Terms and Conditions ("Terms") set out the basis on which HOTELNTRIP Co., Ltd. (주식회사 호텔엔트립) ("HotelNTrip," "K-Wedding," "the Company," "we," "us" or "our") provides services under the K-Wedding brand to its clients ("the Client," "you" or "your"). By submitting an inquiry, confirming a booking, or making any payment to the Company, the Client acknowledges having read, understood and agreed to be bound by these Terms.
1. Company Information
| Legal entity | HOTELNTRIP Co., Ltd. (주식회사 호텔엔트립) |
|---|---|
| Business Registration No. | 892-87-03557 |
| Corporation Registration No. | 110111-0938125 |
| Representative | Daehyun Yoo (유대현) |
| Registered address | 4F, Unit 402, Jaejeong Bldg, 506 Dosan-daero, Gangnam-gu, Seoul 06070, Republic of Korea |
| Business type | Registered General Travel Business (일반여행업) |
| k-wedding@honeymoonresort.co.kr | |
| Phone | +82 70-7007-9656 |
| +82 10-9743-3638 | |
| Website | k-wedding.co.kr |
| Mail-Order Sales Reg. No. (통신판매업 신고번호) | 2025-서울강남-06477 |
The Company operates the K-Wedding service as a registered travel business, curating and coordinating Korean cultural, photography, beauty and lifestyle experiences for international visitors.
2. Nature of Our Services and Allocation of Responsibility
2.1 All experiences, services and products offered under the K-Wedding brand are performed and delivered by independent third-party providers, including photography studios, drivers, interpreters and translating managers, on-site dressing and styling assistants (이모), hanbok, jewelry and tailoring providers, hair and beauty providers, spa operators, and hotels. Each provider is solely responsible for the performance of its own service.
2.2 The role of the Company is to arrange, coordinate and manage the Client's experience and to act as the Client's English-language point of contact.
2.3 Where a provider's service is deficient, the Company will use reasonable efforts to assist the Client in resolving the matter with the relevant provider. Responsibility for the performance of any service rests with the provider that delivers it. Where a deficiency instead arises from the Company's own coordination or from an error in the Company's quotation, that responsibility rests with the Company.
2.4 Refunds follow payment. A refund in respect of any service, whether in whole or in part, is payable by the party that received payment for that service: by the Company where payment was made to the Company, and by the relevant provider where payment was made directly to that provider. This applies irrespective of which provider performed the service.
2.5 The Booking & Service Fee may be refunded in whole or in part at the Company's discretion where an issue results from the Company's own coordination or quotation error, or where the Company is unable to secure the confirmed booking (for example, where the selected date subsequently becomes unavailable). In such cases, the Company's priority is to arrange a suitable alternative subject to availability, and a refund arises only where no such alternative can be provided.
2.6 The Company acts as the arranger and coordinator of these experiences and does not act as a payment intermediary collecting or forwarding funds on behalf of any third-party business.
2.7 The proportion of the total price payable in advance, and the proportion (if any) settled on the day of the experience, varies by booking — ranging from the Booking & Service Fee alone, to a combination, to full prepayment — and is set out in the Client's quotation and booking confirmation.
2.8 A portion of the total price is payable in advance to secure the reservation. This is the Booking & Service Fee, which covers the Company's coordination together with, where applicable, amounts settled by the Company on the Client's behalf with independent freelanceproviders, such as on-site dressing assistants (이모) and translating managers, who are unable to accept card payment on site. The amount varies by booking; any figure indicated on the Company's website is a guide to the minimum only, and the Client's quotation prevails.
2.9 Certain products — including dresses, hanbok, jewelry and tailored garments — are not sold by the Company. The Company arranges the Client's appointment with the relevant provider and provides interpretation and coordination where required; the Client purchases directly from that provider, on that provider's own terms and at that provider's own prices
3. Booking & Consultation Process
3.1 The Client submits an inquiry via the Company's website form, WhatsApp or email.
3.2 The Company consults with the Client regarding dates, party size, style and preferences, and prepares a tailored quotation.
3.3 To confirm a booking, the Client pays the Booking & Service Fee, together with any further advance amount stated in the booking confirmation.
3.4 Detailed logistics, on-the-day payment amounts and provider arrangements are confirmed prior to the experience.
3.5 A booking is confirmed only once the Company has received the required advance payment and issued a written confirmation.
4. Prices and Payment Charges
4.1 All prices are quoted and payable in US Dollars (USD) unless otherwise agreed in writing, and are inclusive of Korean Value Added Tax (VAT) and card processing fees.
4.2 Quotations are valid for the period stated therein; prices are subject to change prior to confirmation of a booking.
4.3 Prices cover only the services expressly listed in the Client's quotation. Items not listed — including personal expenses, meals, additional outfits and on-the-day upgrades — are excluded. Gratuities are discretionary and are not included in any quotation or fee. This includes any gratuity (매너팁) for an assigned translating manager or on-site assistant.
4.4 Card payments are processed in USD through the Company's secure payment link (Eximbay / Eximlink). Card processing fees are borne by the Company, and the Client pays only the invoiced amount.
4.5 For bank or SWIFT transfers (typically applicable to larger bookings), the Client is responsible for all bank, intermediary and correspondent charges, and must remit funds such that the Company receives the full invoiced USD amount. Any shortfall must be settled before the experience.
5. Payment Terms
5.1 The Client's payment amounts and schedule are set out in the individual booking confirmation. Prepayment ordinarily comprises a Booking & Service Fee (as described in clause 2.8), together with any logistical services arranged through the Company (such as transfers, interpretation and coordination). Depending on the booking, a provider's service may be settled on the day or paid in advance.
5.2 The following standard structures apply:
| Booking type | Payable in advance | Settled on the day |
|---|---|---|
| Pre-wedding photography (스드메) | Booking & Service Fee together with logistical services | Remaining balance |
| Local / outdoor photography | Full amount | - |
| Standalone logistics and concierge (pickup, transfers, VIP meet & greet, interpretation, coordination) | Full amount | - |
| Beauty and spa, hanbok, jewelry, tailoring | Booking & Service Fee, together with any further amount as set out in the booking confirmation | Remaining balance, where applicable |
6. Cancellation and Refunds
6.1 This Section governs cancellations by the Client. Refunds arising from a deficient service are governed by Section 2 ("Refunds follow payment"). All periods are calculated from the scheduled date of the experience.
6.2 Booking & Service Fee. Where the Client cancels 31 or more days before the scheduled date, the Booking & Service Fee is refundable. Where the Client cancels 30 days or fewer before the scheduled date, it is non-refundable, the Client's date and the arrangements reserved on the Client's behalf being committed by that point.
6.3 Card processing fees not returned to the Company by the payment provider are deducted from any refund. The Company will state this deduction when confirming a refund.
6.4 Studio pre-wedding (스드메). As the balance is settled on the day, no amount beyond the Booking & Service Fee is payable to the Company on cancellation.
6.5 Local or outdoor photography (prepaid in full). Where the Client cancels 31 or more days before the scheduled date, the amount paid is refunded. Where the Client cancels 30 days or fewer before the scheduled date, it is non-refundable. Weather is governed separately by Section 8.
6.6 Logistical and concierge services (prepaid in full). Clause 6.2 applies to the amount paid. Where a service for which the Client has prepaid is not provided, the Company will remedy the matter — which may include a refund of a fair proportion — at its discretion, the Client having paid the Company for that service (see Section 2).
6.7 No-shows. Failure to attend a confirmed experience without prior notice is treated as a same-day cancellation and is non-refundable.
6.8 Approved refunds are returned via the original payment method. Any third-party transfer charge arising on a refund, other than as covered by clause 6.3, is borne by the Client.
6.9 Where the Client books through a third-party booking platform or online travel agency, the cancellation and refund policy of that platform governs the booking.
7. Rescheduling and Changes
7.1 Rescheduling and changes are considered on a case-by-case basis, subject to availability and provider approval.
7.2 No change, whether a reschedule or a modification, may be made within 30 days of the scheduled date. Any change requested outside that period remains subject to availability.
7.3 Approved changes may be subject to re-booking charges or price differences applied by a provider, which are passed through to the Client.
7.4 Weather-related date changes for outdoor photography are governed by Section 8 and not by this Section.
8. Weather and Outdoor Sessions
8.1 Certain experiences are weather-dependent. The following applies in respect of outdoor and local photography.
8.2 Sessions proceed in most conditions. Light rain or overcast skies do not constitute grounds for cancellation; the session proceeds and is styled to the conditions, and such results are delivered as normal.
8.3 A weather-related date change may be arranged where requested at least 31 days before the scheduled date, subject to availability.
8.4 Within 31 days of the scheduled date, the session proceeds as scheduled irrespective of ordinary weather. Only genuinely prohibitive or unsafe conditions — such as a typhoon or an official storm or safety warning — will give rise to a rescheduled date, arranged at the discretion of the Company or the provider and subject to availability.
8.5 No cash refund is provided in respect of weather. Weather-affected bookings are resolved by rescheduling only, within the limits set out above.
9. Photography Deliverables and Timelines
9.1 Unedited originals are delivered approximately two (2) weeks after the session.
9.2 Edited final images are delivered approximately three (3) months from the date of photo selection (셀렉), which takes place on the day of the shoot.
9.3 These timelines apply to studio pre-wedding photography and are estimates provided by the partner studios; they may vary during peak periods. Delivery timelines for local, outdoor andother photography follow the schedule of the individual provider, as set out in the booking confirmation. The number of final edited images, outfit counts, scenes and any add-ons are as specified in the booking.
10. Image Rights and Marketing
10.1 Images and footage are produced by the partner studios and photographers and are provided to the Client for personal use in accordance with the studio's delivery terms
10.2 By booking a photography experience, the Client grants HotelNTrip a worldwide, royalty-free licence to use the images and footage from the session for the Company's marketing and portfolio purposes, including its website, social media, and printed and digital materials. The relevant provider may also use the images for its own portfolio and marketing in accordance with its own terms.
10.3 If the Client does not wish their images to be used for the purposes described in clause 10.2, the Client must notify the Company during consultation or at the time of booking, by emailing k-wedding@honeymoonresort.co.kr or informing the Company during consultation. Where no such notice is given, the Client consents to the use described in clause 10.2. Once images have been published or otherwise made available online, their removal cannot be guaranteed and may not be possible, as the images and their copyright are held by the relevant provider. This licence does not transfer ownership of, or copyright in, the images to the Company.
11. Provider Terms
Where a provider's own terms apply to a service (for example, a studio's shooting terms or a spa's treatment terms), those terms govern that service in conjunction with these Terms. The Company will direct the Client to any such terms where relevant.
12. K-Beauty and Spa
12.1 The Company can arrange independent Korean beauty and spa services, including skincare, hair, makeup, and non-medical wellness and spa services, whether on a standalone basis or as part of a K-Wedding experience.
12.2 Such services are performed by the independent provider. Depending on the booking, payment may be made to the Company in advance or to the provider, as set out in the booking confirmation. As the Client's point of contact, the Company assists with coordination and with the resolution of any issue; responsibility for the performance of the service rests with the provider, and refunds follow payment in accordance with Section 2.
12.3 These are non-medical services. The Company does not arrange, advise upon, or coordinate any medical or aesthetic-medical procedure.
13. Client Responsibilities
The Client is responsible for:
13.1 holding a valid passport, visa and any entry permissions required for travel to Korea;
13.2 providing accurate booking information and promptly notifying the Company of any changes;
13.3 arriving punctually, late arrival potentially reducing session time without refund;
13.4 conducting themselves appropriately at provider venues and following the reasonable instructions of staff; and
13.5 disclosing any allergy, medical condition or accessibility requirement relevant to the experience.
14. Health, Safety and Personal Insurance
The Client is strongly advised to hold travel and personal insurance covering trip cancellation, medical treatment and personal accident. The Client participates in all experiences, including outdoor sessions, at their own risk in respect of matters outside the Company's reasonable control. The Company is not liable for personal injury, illness, loss or damage save to the extent caused by its own negligence.
15. Limitation of Liability
To the maximum extent permitted by law:
15.1 the Company's total liability to the Client in connection with any booking is limited to the amount paid by the Client to the Company in respect of the affected service;
15.2 the Company is not liable for indirect or consequential loss, or for loss arising from events outside its reasonable control; and
15.3 nothing in these Terms excludes or limits any liability that cannot lawfully be excluded, including liability for death or personal injury caused by the Company's negligence, or any of the Client's non-excludable rights under mandatory consumer protection law.
16. Force Majeure
The Company is not liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, severe weather, epidemic or pandemic, government action, strikes, transport disruption, or utility or provider failure. Where such an event prevents an experience, the Company will work with the Client and the relevant provider to reschedule where reasonably possible.
17. Intellectual Property
All content on k-wedding.co.kr, including text, images, branding, layout and design, is owned by or licensed to HotelNTrip and may not be copied, reproduced or used without the Company's prior written consent.
18. Complaints and Dispute Resolution
In the event of any concern, the Client should contact the Company in the first instance at k-wedding@honeymoonresort.co.kr so that the matter may be addressed directly. The Company aims to acknowledge complaints within a reasonable period and to work with the Client and any relevant provider towards a fair resolution.
19. Governing Law and Jurisdiction
19.1 These Terms are governed by and construed in accordance with the laws of the Republic of Korea, and disputes are subject to the jurisdiction of the Seoul Central District Court.
19.2 Where the Client is a consumer resident in the European Union, the United Kingdom, or another jurisdiction conferring mandatory protections that cannot be waived by contract, nothing in these Terms deprives the Client of those protections.
20. Amendments
The Company may amend these Terms from time to time. The version published on k-wedding.co.kr at the time of the Client's booking governs that booking. Material changes will be posted on the Company's website.
21. Contact
HOTELNTRIP Co., Ltd. (K-Wedding) 4F, Unit 402, Jaejeong Bldg, 506 Dosan-daero, Gangnam-gu, Seoul 06070, Republic of Korea Email: k-wedding@honeymoonresort.co.kr · Phone: +82 70-7007-9656 · WhatsApp: +82 10-9743-3638
Last updated: 31 Aug, 2026
Privacy Policy
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Last updated: 14.07.2026
This Privacy Policy explains how HOTELNTRIP Co., Ltd. (주식회사 호텔엔트립), operating the K-Wedding service ("HotelNTrip," "K-Wedding," "we," "us," "our"), collects and uses your personal data. We handle personal data in accordance with the Personal Information Protection Act of Korea (PIPA) and, where applicable, the EU/UK General Data Protection Regulation (GDPR).
1. Who We Are (Data Controller)
| Controller | HOTELNTRIP Co., Ltd. (주식회사 호텔엔트립) |
|---|---|
| Business Registration No. | 892-87-03557 |
| Address | 4F, Unit 402, Jaejeong Bldg, 506 Dosan-daero, Gangnam-gu, Seoul 06070, Republic of Korea |
| k-wedding@honeymoonresort.co.kr | |
| Phone | +82 70-7007-9656 |
Data Protection / Privacy Officer (개인정보 보호책임자): Daehyun Yoo (유대현) — k-wedding@honeymoonresort.co.kr [Default is the Representative; reassign if you prefer another team member as CPO.]
2. What Personal Data We Collect
Inquiry & consultation data: your name, contact details (email, phone, WhatsApp), and details of what you are looking for (services of interest, preferred dates, party size, style preferences, and any messages you send us).
Booking data: the information needed to arrange and deliver your experience, including confirmed dates, party details, and — for certain arrangements such as hotel reservations orairport transfers — additional identity details (e.g., passport information) which we request only when necessary.
Payment data: when you make a card payment, this is processed by our payment provider (Eximbay). We do not collect or store your full card details. For bank/SWIFT transfers, we receive the remittance information you provide when you transfer funds.
Website data: technical information such as IP address, device and browser type, and usage data collected via cookies and similar technologies (see Section 9).
Marketing data: your consent preferences and, if you subscribe, the contact details you provide for updates.
We do not intentionally collect sensitive personal data. Where a medical/aesthetic concierge arrangement requires health information, you provide that directly to the licensed provider, not to us.
3. How We Collect It
Directly from you (via our website form, WhatsApp, email, or phone), automatically via our website (cookies), and occasionally from our partners in the course of arranging a service you have requested.
4. Why We Use Your Data & Legal Bases
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to inquiries and providing consultation | Steps taken at your request prior to a contract |
| Arranging and delivering your booking, and coordinating with partners | Performance of a contract |
| Processing payments and keeping transaction records | Contract / legal obligation |
| Complying with tax, accounting and consumer-protection record-keeping | Legal obligation |
| Marketing communications | Your consent |
| Improving and securing our website | Our legitimate interests |
With your consent, we may send you updates, offers and news about our services. You can withdraw consent at any time by using the unsubscribe link in our emails or by emailing k-wedding@honeymoonresort.co.kr. Withdrawing marketing consent does not affect the processing needed to deliver a booking you have made.
6. Sharing With Partners & Third Parties
To arrange and deliver your experience, we share the minimum necessary personal data with the relevant partners, for example: bridal and photography studios, hanbok, jewelry and tailoring partners, hair and spa providers, aesthetic clinics, hotels, and airport transfer and translation providers. These partners use your data only to provide the service you have requested.
We may also disclose data where required by law or to protect our legal rights
We do not sell your personal data.
7. Processors & Operational Systems (위탁)
We use the following categories of service providers who process personal data on our behalf:
- - Website hosting / infrastructure: Cafe24 (Republic of Korea).
- - Payment processing: Eximbay (Republic of Korea)
- - Communications: WhatsApp / Meta (messaging), and our email provider.
- - Analytics: Google Analytics
Customer data is stored and managed within HotelNTrip's own internal systems. We do not share your personal data with Honeymoon Resort (허니문리조트) or any other affiliated company — Honeymoon Resort's role is limited to promoting our experiences within the travel industry and does not involve handling your personal data
8. International Transfers
We are based in the Republic of Korea, so if you contact us from outside Korea your data is transferred to and processed in Korea. Some of our providers — for example messaging (WhatsApp/Meta) and analytics (Google) — may process data on servers located outside Korea. Where we transfer personal data of EU/UK individuals internationally, we take steps to ensure an adequate level of protection as required by GDPR.
9. Cookies & Tracking
Our website uses cookies and similar technologies:
- - Essential cookies — required for the site to function.
- - Analytics cookies — Google Analytics, which helps us understand how the site is used.
We do not currently use advertising or marketing cookies. If we introduce them in future (for example, for advertising campaigns), we will update this Policy and obtain your consent where required.
Where required (including for visitors in the EU/UK), non-essential cookies such as analytics are used only with your consent via our cookie banner. You can also control cookies through your browser settings.
10. Data Retention
- - Inquiries that do not lead to a booking: retained for up to 1 year from last contact, then deleted.
- - Booking, contract and payment records: retained for 5 years to comply with Korean e-commerce and tax record-keeping requirements (전자상거래법 / 국세기본법).
- - Consumer complaint or dispute records: retained for 3 years.
- - Marketing consent data: retained until you withdraw consent.
We delete or anonymise personal data once these periods expire and it is no longer needed.
12. Your Rights
Depending on your location, you have the right to:
- - access the personal data we hold about you;
- - correct inaccurate data;
- - request deletion of your data;
- - restrict or object to processing;
- - withdraw consent (including for marketing) at any time; and
- - request a copy of your data in a portable format (GDPR).
To exercise any right, email k-wedding@honeymoonresort.co.kr. We will respond within the timeframe required by applicable law.
If you are unhappy with how we handle your data, you may lodge a complaint with a supervisory authority — in Korea, the Personal Information Protection Commission (PIPC); in the EU, your local data protection authority; in the UK, the Information Commissioner's Office (ICO).
[Note: as a controller offering services to EU/UK residents from outside the EU/UK, an EU/UK representative under GDPR Article 27 may be required — see legal notes.]
13. Children
Our services are intended for adults (18+). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
14. Changes to This Policy
We may update this Policy from time to time. The current version is always published on k-wedding.co.kr, with the "Last updated" date shown at the top.
15. Contact
HOTELNTRIP Co., Ltd. (K-Wedding) — Privacy Officer: Daehyun Yoo 4F, Unit 402, Jaejeong Bldg, 506 Dosan-daero, Gangnam-gu, Seoul 06070, Republic of Korea Email:k-wedding@honeymoonresort.co.kr · Phone: +82 70-7007-9656